In the digital age, online shopping and couponing have become increasingly popular ways to save money. However, with the rise of online transactions comes the risk of fraud and scams. At The Coupon Marketplace, we prioritize the safety and security of our customers' information. As a trusted coupon clipping service available exclusively on our website and Facebook group, we are committed to providing a secure and reliable shopping experience. In this blog post, we'll share valuable tips on how to prevent fraud when using our services and highlight the key features that set us apart from fraudulent coupon websites.

1. Know Our Ordering Process: We Don't Call You, You Call Us

At The Coupon Marketplace, we value transparency and trust. We only accept orders through our official website or over the phone when customers proactively reach out to us. We never initiate unsolicited calls to our customers to take orders. If you receive a call claiming to be from The Coupon Marketplace, it's important to verify the authenticity of the call by contacting us directly through our official channels. By understanding our ordering process, you can avoid falling victim to phone scams and fraudulent activities.

2. We Only Offer Manufacturer Coupons, No Printables (You Can Not Print Items From Our Site, They Are Mailed To You Directly To The Address You Provide To Us)

It's essential to be aware of the types of coupons offered by a coupon clipping service to avoid potential scams. At The Coupon Marketplace, we exclusively ship manufacturer's coupons, unless otherwise specified. While we primarily focus on physical coupons, we do occasionally partner with manufacturers to offer special printable coupons. These exclusive printable coupons are made available to our email subscribers through direct links in our newsletters.

However, it's crucial to exercise caution when accessing printable coupons online. Always check the website URLs to ensure you're on the official website of the manufacturer or our trusted partners before printing coupons. If a website is asking for money before allowing you to print coupons, it's likely a scam. Rest assured, our partners never ask for money to access printable coupons; they are always free for our customers to download and print.

By being vigilant and verifying the legitimacy of printable coupons and websites, you can avoid falling victim to fraudulent activities and enjoy the additional savings offered through our special partnerships.

3. Order Quantity Limits and No Minimum Order Requirement

At The Coupon Marketplace, we strive to create a fair and inclusive shopping environment for all our customers. To prevent coupon hoarding and ensure that popular coupons are available to as many customers as possible, we may occasionally limit the quantity of specific high-demand coupons. This practice aims to distribute our coupon inventory more evenly and give everyone a chance to benefit from our savings opportunities.

We do not set a minimum order requirement, providing you with the flexibility to order as many or as few coupons as you need. This approach allows you to tailor your order to your specific shopping needs and budget, without being forced to meet arbitrary purchase thresholds.

By familiarizing yourself with our transparent order policies, you can confidently shop with us and avoid fraudulent websites that may impose unreasonable restrictions or hidden fees. We prioritize clarity and fairness in our operations, ensuring a positive and trustworthy shopping experience for our valued customers.

4. Secure Payment Process: Your Safety is Our Priority

Your security is our top priority at The Coupon Marketplace. We charge your credit card at the time of purchase to ensure a seamless and secure payment process. Rest assured, we do not store your credit card information, providing an extra layer of protection against potential data breaches. If you ever encounter a website claiming to be The Coupon Marketplace and requesting your credit card information without a secure payment process, it's a red flag for fraud. All transactions are made through our secure website.

5. We Can't Control Local Store Policies: Be Informed

We are committed to providing accurate and reliable manufacturer's coupons to help you save money on your purchases. However, it's important to recognize that we cannot control the coupon acceptance policies of individual stores. Store policies regarding manufacturer's coupons can vary widely and may change from time to time, impacting their acceptance of the coupons you've purchased.

We recommend staying informed about the coupon policies of the stores where you plan to redeem your coupons. Regularly checking store websites, contacting customer service, or speaking with store managers can help you understand their current coupon policies and any recent changes that may affect your shopping experience.

If you encounter any issues or difficulties with coupon acceptance at a local store, please don't hesitate to reach out to us. While we cannot guarantee store acceptance, we are always here to assist you and provide guidance to help resolve any issues you may encounter. Our dedicated customer support team is committed to ensuring a positive and seamless shopping experience for our valued customers.

6. Transparent Communication: Detailed Order and Shipping Notifications

At The Coupon Marketplace, we believe in providing transparent and timely communication with our customers to ensure a seamless shopping experience. When you place an order with us, we always send an email containing detailed invoice information, including exactly what you ordered and an order number for reference. This ensures clarity and transparency regarding your purchase, allowing you to verify the accuracy of your order.

When your order is shipped, we take an extra step to include a printed invoice with your coupons. This allows you to review the invoice information again when you receive your coupons, ensuring everything matches your expectations. By providing this additional documentation with your order, we aim to maintain transparency and build trust with our customers. Additionally, we understand the importance of tracking your order's progress. That's why we email our customers once their order has been shipped, regardless of the chosen shipping method.

By maintaining open and consistent communication, we aim to build trust and confidence with our customers. These detailed order and shipping notifications not only provide peace of mind but also help you keep track of your orders and ensure everything is as expected when your coupons arrive. If you ever have any questions or concerns about your order, our dedicated customer support team is always here to assist you.

Conclusion: Stay Safe and Secure with The Coupon Marketplace

At The Coupon Marketplace, we are committed to providing a safe, reliable, and transparent shopping experience for our customers. By familiarizing yourself with our ordering process, policies, and the tips provided in this guide, you can protect yourself from potential fraud and confidently enjoy the benefits of our trusted coupon clipping service.

It's important to remember that if something seems too good to be true, it probably is. Always verify the legitimacy of websites, coupons, and transactions before making a purchase to ensure you're shopping with a trusted and reputable source. If you encounter a questionable transaction, or if someone or another site claims to be us and raises concerns about their legitimacy, please don't hesitate to reach out to us immediately.

Our dedicated customer support team is always available to assist you with any questions, concerns, or issues you may encounter. Whether you prefer to contact us by email, phone, or text, we are here to provide guidance, support, and reassurance to help you navigate your shopping experience with confidence and peace of mind. Together, we can work to create a safer and more secure shopping environment for everyone.

Contact Us

Give us a call: 1-800-877-4798

Send us a text message

Send us an email: contact@thecouponmarketplace.com

We're happy to assist you Monday - Saturday: 9:00 AM - 3:00 PM EST